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Wi Fi Router

Level 2
I'm on the NBN with TPG FTTC and have the NBN box and supplied router (Archer VR1600v) installed and working. I would like to install a third party router as the coverage with the supplied router is not adequate at my premises.
I am looking at purchasing a wi fi six router namely the Netgear Nighthawk AX12 which has recently become available in Australia.
I would like to know if the Netgear router can directly connect to the NBN box supplied by TPG. I do not have a home phone connected as I do not use it and never will. Link to wi fi router below.
https://www.harveynorman.com.au/netgear-nighthawk-ax12-12-stream-wifi6-router.html
Thanks
3 REPLIES 3
Moderator

Hi @bitola49,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

You do have an option to use your own equipment, but you need to make sure that it's NBN compatible.

 

For the TPG NBN FTTC service to work, you need to connect a VDSL Modem-Router to the NBN connection box.

 

As per checking, the Netgear Nighthawk AX12 is a router only, but you may try to bridge the TP Link VR1600v or enable its DHCP mode.

 

The VoIP service is only configured on the TPG supplied modem, but since you are not going to use it, bridging the TP Link modem won't be a problem.

 

You just need to make sure that your TPG account username and password is properly configured on your router.  

 

Here's a guide on how you can turn on the bridge mode:

 

How to turn on bridge mode on the TP Link 1600v

 

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-turn-on-bridge-mode-on-the-TP-Link-1600v/m...

 

You can also enable the DHCP mode and this community discussion can help you:

 

https://community.tpg.com.au/t5/Modems-and-Devices/Connect-Asus-RT-AC88U-to-Hewawei-HG659/m-p/3130#M...


Let us know if we can be of further assistance. Thank you.

Level 2
You actually do not need to connect a VDSL modem/router to the NBN NCD (connection box) for FTTC TPG internet. The NBN NCD is the modem.
I just connected a router ONLY to the NBN NCD modem and all works perfect.
Router in question is a Ubiquiti Edgerouter X (AU$85). This is a router only (no VDSL modem inside).
To connect all you need to do is select PPPoE in the router settings, your account/user name and password, tick a box called 'internet connection is on VLAN' and set 'VLAN ID' to 2. That's it, internet working.
Any router only or wifi router only should be able to connect to the NBN NCD modem as long as it has the VLAN ID option in the PPPoE settings.
I connected my airport time capsule to the LAN port on the router, set it to bridge mode and WiFi connected instantly. The NBN NCD is connected to the assigned 'WAN' port on the router (this is automatically setup when configuring is done). I have also connected 2 TP link switches to the remaining LAN ports on the Edgerouter X and working perfectly also.
Only issue someone may have is if they want to connect a phone (VoIP) to the router. I'm not sure this will work. I haven't used a phone at my unit for over 10 years so this is a non issue for me.
Highlighted
Moderator

Thank you for sharing this information @bitola49.

 

Just to add, the home phone will not work using a third party device as the settings for the VoIP is embedded in the firmware of the TPG supplied modem.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV