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Moving home, need to arrange getting NBN connection moved

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Level 1
I'm moving to a new address on Friday 28/3/2020, and I need to arrange getting the NBN connection moved with you. I've been trying to phone support, use the online chat support or email the Moving Home since last week without being able to get through. I started engaging on Twitter, which pointed me here.

Can someone from TPG contact me urgently about moving the connection to my new address? My number's 0438 605 232, thanks.