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Multiple drop outs

Level 1a

I have experienced multiple drop outs since I used my NBN internet few days ago. I feel pissed off cause everytime I use the wifi, my activities or work in the browser are automatically lost so I needed to restart again.


Hi @efjaykubao1990,


Welcome to TPG community.


We've managed to locate your account using your community name. We are currently not seeing any issues on the current line test that can affect the stability of your service.


I would like to schedule a callback from our technical team so we can further investigate what is causing the connectivity issues on your end. Can you please send us a private message with your preferred contact number and most convenient time to receive a call tomorrow.