My NBN box is very hot and always disconnect, unstable and outage.

[outage]

I found my internet is very unstable and disconnection in high frequenies. 
At the mean time, no home phone connection and the NBN box come with some noise and very hot too.
Please help to solve my present issue 

[outage]

Please note I've already checked the NBN status page and no outages in my area

[BasilDV]

Hi @outage 

Welcome to the Community!

We tried to search for your account using your community details to no avail.

We'd like to look into your account for better understanding of the situation and see what we can do to resolve this.

Please send us a PM with your TPG username or customer ID number to assist you accordingly.

How do I private message (PM) in the community

BasilDV