NBN Installation

[208yzhou]

Hi Team,

NBN technician has installed the device to my apartment on 23/03/20 however, I still don't have internet.

It has been over 1 month. With self-isolation, I'm going crazy without internet. Can this please be escalated to 2nd level team or someone who can fix this issue ASAP.

TPG has my email & mobile number so please contact me.

I'll give you till Friday COB next week to resolve this or I'll be gone for good..!!!

[RajenS · Accepted solution]

Hi 208yzhou,

I can see you are online now, 

congratulations.

20min avg. speed: download 37Kbits/s, upload 300Kbits/s
Connected at: 2020-04-11 23:47:30
Connected for: 2d 9h 27m 
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