TPG Community

Get online support

NBN tech didnt show up for scheduled appointment

appey555
Level 2
NBN tech didnt show up for scheduled appointment today?
1 REPLY 1
BasilDV
Moderator

Hi @appey555

 

Our sincerest apologies for the missed appointment by the NBN technician.

 

We understand that you've been contacted by our Engineering team and was advised that due to weather issues reported, the NBN technician wasn't able to attend the job.

 

They've booked a new appointment on Monday, which is the earliest that we can get from NBN Co.

 

Further updates will be given by your assigned Engineer once available.

 

BasilDV