Hi @Gullybull ,
Welcome to the community!
We're sad to know that the modem/router is not working after the power outage.I was able to locate the account using your community details and confirmed that the modem is out of warranty. I sent you a Private message about modem/router replacement.
I will wait for your response.
Welcome to the Community!
Are you still getting power on both devices? If yes, then we might need to check if your service is affected by a network outage.
If your location is not listed, then please send me a PM with your TPG username or customer ID number to assist you accordingly.
Thank you for confirming that the internet is working via WiFi.
Have you tried all of the LAN ports on your modem/router for testing?
If yes and the same issue is evident, then you may try to factory reset the modem/router.
It usually connects automatically after the reset, but in any case, you may need to configure it with a PPPoE connection type with your TPG username and password.
Let us know how it goes.