I applied for NBN50 to my unit. I am already an account holder. I went through the form but not sure if everything is ok. My Account No. 5167992. Please reply soon as I am having problems working from home with a very slow internet. Home Tele: 8688 8460. mobile 0412 037 252. I find it impossible to get through on the phone and am really really disappointed. Cannot even get through online or on chat.