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No option for SIM activation in my account

fran58
Level 2

Hi,

 

Ive tried multiple times to find an option to activate my SIM card, but when I log in to my account there is no option to activate SIM card. It only lists my NBN internet and home phone options.

 

Can you please help?

3 REPLIES 3
Angeli
Moderator

Hi @fran58

 

I'll check on your mobile order status. Kindly send your TPG account number or mobile number via private message

 

Regards,

Angeli

Sage19
Level 2

Hello,  I have exactly the same problem, please assist.

Angeli
Moderator

Hi @Sage19

 

You can send me a private message with your TPG account number and I'll check the order status.


How do I private message (PM) in the community
 

Thanks,

Angeli