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TPG Mobile unable to call

majortones
Level 2

Unable to connect to any local number. Used in 3 different devices, Lenovo, Motorola and Xiomi but none of them worked. I am able to send SMS, make use of data but unable to call any number. Tried registering SIM with TPG network manually, set the APN manually as mentioned, restarted but nothing seems to be working. Please help.

1 REPLY 1
BasilDV
Moderator

Hi @majortones,

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

We'd like to look into your Mobile account for better understanding of the situation.

 

Please send me a PM with your customer ID number or Mobile number.

 

How to send a PM? Click here.

 

Regards,

BasilDV