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TPG scam? - getting billed after service deactivation.
can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.
account is 1200803334
I have been on the phone for hours multiple times a day and no one picks up.
I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins. Please be professional and resolve this ASAP.
get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.
News channels are free to use the above text.
Hi @meganrotham
It usually takes a few hours for the system to update the account from payment issues.
Are you still getting an expired account status?
If yes, please send us a private message with your account details.
BasilDV