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Get online support
Hi @SChiang9469
Welcome to TPG Community!
Are you a TPG AU customer or a TPG SG customer?
Please note that TPG AU & TPG SG are 2 separate entities.
Kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page for further assistance with your query.
If you are with TPG AU, please send me a PM with your customer ID number or Mobile number.
How do I private message (PM) in the community
Cheers!
BasilDV