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Unable to receive SMS in Malaysia

Level 1a
I have enable roaming services while traveling to Malaysia but I can't receive any phone call and SMS. Please kindly advise. Thank you.
1 REPLY 1
Moderator

Hi @SChiang9469 

 

Welcome to TPG Community!

 

Are you a TPG AU customer or a TPG SG customer?

 

Please note that TPG AU & TPG SG are 2 separate entities.

 

Kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page for further assistance with your query.

 

If you are with TPG AU, please send me a PM with your customer ID number or Mobile number.

 

How do I private message (PM) in the community

 

Cheers!

BasilDV