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outgoing emails not being received by bigpond


Hi @PhillipGr


I responded to your PM as @Shane is not available.


To help with the investigation, please answer the query below.


  • What is the Email address that you used to send the email?
  • Lists of Bigpond email addresses that did not receive it?
  • Is there any error or bounce back mail? If yes, please provide the full bounce back error message.
  • Was the email sent as a bulk or individual?
  • If was sent as a bulk, how many did not receive it?