Hi, Hi, iPhone 8 running IOS 14.4For the last 24 hours I keep receiving a pop-up stating "cannot verify server identity - the identity of mail.tpg.com.au cannot be verified" When you go into the detai...

Hi there. I received an email from TPG on the 12/2/21 to let me know that I've received a complimentary speed boost for 6 months.It was supposed to begin on the day before I received the email but che...

Hi . Some users are getting an expired certificate error in their email clients when connecting to mail.tpg.com.au; clients are using SSL/TLS. It started on Saturday night. Bad certificate is valid fr...

The last couple of days I've been getting some horrible speeds. Wondered if this is the same for other TPG users. # wget http://mirror.nforce.com/pub/speedtests/1000mb.bin -O NUL --2021-02-14 07:26:42...

I have a home phone NBN bundle. Two nights ago, my ability to use my home phone and internet has gone.The modem is showing 4 bars on the 4G and 5 bars on the 5G. When I try to connect on my normal con...

NBN Co has announced that from 7:00pm on 2 February 2021, it will not be accepting some orders for NBN hybrid fibre co-axial (HFC) services. This is due to a global equipment shortage impacting NBN Co...

Not sure where to post this so in the welcome it is.I have started to receive certificate errors from WondercomThe certificate is saying not valid or expiredValid from 5/05/2015 to 7/05/2017This is ha...

Got this email and text message about complimentary 6 month internet speed boost which is with up to 2 times the estimated Typical Evening Speeds compared to my current plan from 10/02 to 10/08/2021 b...

I've just received a new modem and when i attempt to connect, it's still saying "Your newly installed broadband equipment is waiting to be automatically configured". I've unplugged and replugged all t...

I've already completed the account creation and payment process for NBN, received and connected the modem, so everything is in place - but the "Internet" light doesn't come on, and if I check the TPG ...

I'm getting a pop up error message when I open Outlook (Office 2016) to view my TPG emails. This started today. The pop up warning states; "The server you are connected to is using a security certific...

Hi there TPG Email Department,on my iPhone I cannot receive your emails since yesterday.It tells me that your certificate is not ValidPlease install Verified certificate on your email ServerMiro

Urgent enquiry about TPG EMAIL - getting error message:The server you are connected to is using a security certificate the cannot be verified. Issued to MAIL.WONDERCOM.COM.AU ????????Also expired 7/05...

My fttc nbn broadband suddenly stoppoed working today. No outage reported on tpg website. Followed tpg instructions of checking/ rebooting / unplug/ plug cables @ both nbn and other box. All lights on...

Hi There I have been advised that I need to udpate by Archer VR1600v firmware. How do I do this? Thanks

Hi, I have NBN and using a v1600v Modem Router, I have the DSL cable connected in via the DSL jack, I have full internet working, but when I connect my handset into PHONE1 or PHONE2 I get a dial tone ...

Hi, Trying to change my modem to one with a bigger range, I've tried using my username and password as suggested here; but all I'm getting is no internet connection, I've set the vlan to 2. Is there a...

i been waiting last 1 months for get installation in my new property even i pay 300 $ for new development fees each and every day i called them every team members reply me different they said they ema...

NBN modem lights indicate that all is working but no internet.On the mytpg app is shows internet service is offline.1. Tried calling tpg, got a recording response of "call later" with no actual time f...

In the last couple of days, I have noticed that my download speed using SABnzdb is extremely slow. All other applications (including SpeedTest) seem to indicate that my connection is fast. My plan is ...

I just purchased a 4TB Seagate External Desktop Drive to connect to my HG659 modem to use as a NAS drive. Before buying the 4TM drive, I tested the process with a 2GB fkash drive it worked fine.When I...

Hi I am trying to have my new home connected to the NBN as it was not registered when it was built. The area it is in has NBN coverage already but the address was not coming up. I had registered an ac...

HelloI havent used my TPG website for about 18 years. I need to set up another site soon. It looks familiar but I have forgotten a lot about using it. I signed in and the index page came up so it appe...

Hello I have two mobile handsets that I am unable to make or receive calls with. The issue was first noticed on Saturday 6th February. Prior to that I was able to make calls. Handsets are both iPhones...

Hi, We had internet working fine then we started getting drop outs and now its completely off. The DSL light is off, the Internet light is occasionally on, but we have no internet

Hi,Google Home/Chromecast installation went successful, but cannot find the wifi network on my Huawei Home Gateway HG630.Connecting to AndroidAP via tethering works, but is costly.So, the issue is not...

It’s been a week since I received modem and still no internet. When I called TPG I get call centre which is obvious, the guy said it will be plug and play when I get modem which is a lie, I plug the m...

I really don't understand why the TPG doesn't Provide a modem that its users easily check out and upgrade to a newer version if available , I can see here many people questioning whether or not the fi...

I just bought a brand new 20m Ethernet cable cat6, to run from my router to my Computer and theresno lights showing up and its not getting detected?