Hello My email has stopped receiving as of today. It was fine yesterday. I have opted in to retain my email address with The Messaging Company. Error screenshot attached. ThanksJmmcgrath
After years of perfect service, I am now getting: 'Your message did not reach some or all of the intended recipients. Subject: FW: Test to GMail Sent: 4/04/2024 6:38 AM The following recipient(s) cann...
Hi, I am having problem setting up my new eero 6+ modem, I did the following steps but no results, please help.1. I pluged the Eero 6+ into the VR1600v to update the Eero software to v7.1.1-16 (suppor...
I am asking on behalf of a TPG client in Australia who moved from a standalone house to an appartment complex a few months ago.He has been and is using an Archer VR1600 router.For the last few years h...
I recently had tpg connect my home to the NBN and since then have had disconnects to Smart TV's in our house. The networks were fine prior to the NBN setup. I have an older wifi extension which I susp...
i've had these two routers set-up for some time - without issue -, i am now however, looking to share an IP/Port over the internet so have hit double NAT issues... I'm trying to switch my TPG supplied...
Just got this modem , but trying to use FTP over TLS alias FTPS (which is the default of Firezilla) doesnt work, getting this message: "This server does not support FTP over TLS. If you continue, your...
Hi All I have recently received my TPG 5g modem and everything is working great, super fast except when I try to work on my remote Windows Cloud PC. I am able to connect, however the connection is ver...
After yesterday's failure to send to GMail (fixed later in the day), now cannot send to any address this morning. Error message: Task '****@tpg.com.au - Sending' reported error (0x800CCC78) : 'Cannot ...
Hi I been having the same problem with the opt in not working for meI would like to opt in to the nbn 100 speed tier free upgrade for 6 months then get reverted back to nbn50 you have my permission an...
Hi All,I recently bought a prepaid sim card. It can only take calls in my pixel 7 phone. Cannot take calls or recieve msgs in my Samsung M20 phone. Is there any specific reason for that? Even in pixel...
Hi, Are you able to please push out a firmware upgrade for my modem. It is Firmware Version:0.1.0 0.9.1 v5006.0 Build 200826 Rel.77218nHardware Version:Archer VR1600v v2 00000000 Thanks!Todd
I had a sudden increase in latency. I used to have a permanent 29ms to a server in Sydney and now is 45ms. Nothing has changed at home. I am using the same laptop at the same location and I know it is...
I have not had data connection since Monday. NBN said there was a problem which has now been resolved, however still no data. I have switched the modem off and on numerous times but still no luck. Any...
Three weeks ago I replaced an old modem with a new TP-Link modem VX220-G2v that was supplied and pre-configured by TPG. Since the new modem was installed I am having random regular (10+ times a day) l...
I've recently got a new AmEx card the system isn't accepting the number and it keeps on telling me that the card isn't accepted. I've tried online and a Error 500 message keeps poping up. I'm done goi...
With our new FTTP connection the modem is now located miles from anywhere in our house. Just wondering how to go about setting up a mesh system via this router (with VoiP), or whether it can be replac...
So, I thought I should carry out an NBN upgrade (FttP) investigation. At the same time, bundles are often attractive and so I brought in one of our Mobiles.We’ve been well serviced by Internode for th...
This is frustrating!ported number across today, all of my contacts are not able to be called or sms’d.A grey letter ‘ P’ appears under comtacts. Please assist.
Hi. We have been experiencing a lot of drop outs with our wifi and Netflix/firesticks do not work very well and buffer a lot all of a sudden.We have tried everything and have basically narrowed it dow...
Hi,I’m on HCF and want to get rid of the VR1600v. My router doesn’t support vlan. Wondering if there is a way to connect without the vlan setting? I really like TPG but I really want to get rid of the...
Hi there, I am overseas and do not appear to be activated for international roaming. I cannot log into my TPG account due to requiring mobile verification. I am also unable to access wifi calling desp...
On 13Apr2024 - 6pm I have contacted TPG that my new landline phone has no dial tone, she did a basic troubleshoot and said nothing she can do, and she will get an engineer will contact me within 24 hr...