Hello, I would like to cancel my 5G home broadband but there is no such option available in my account. Please advise how to cancel this service and return the modem.
Hi guys I am a new TPG customer since January of this year and have never had an internet connection. I have received 3 technical support at my home and many calls. I have tried 3 modems (1 ...
Since about 3 days ago neither me or my wife are able to make or receive voice calls on our mobiles. Data works fine as does SMS. She is on iPhone, I am on android. I've power cycled phones, gone thr...
So, in anticiaption of changing modems, I logged in to my old modem to note the settings etc. However, when I go to PPPoE setting, the username is tpg_acs@tpg_acs . Everything is working fine, i...
Our business recently registered NBN 100 Mbps plan for our business address. We have a static public IP comes with the plan. I want to set up Port Forwarding on the TPG modem V...
When I successfully moved to FTTP, I was instructed to connect my home phone to the Uni-V1 port on thee NBN NTD, and all is well. That connection was showing on all the TPG video material last time I...
Hi, I just got NBN50 connection today and the day time speed seems ok. But the evening time is terrible slow. I test with speed test and it is way below 10mbps and unstable I can't really ...