Hi Team, I upgraded to NBN Superfast plan but I am still getting 12mbps max download speed. I have restarted my NBN box, Modem and Laptop multiple times but to no avail. Can you ple...
I turned on international roaming last year and it worked fine. I didn’t deactivate when I returned to Australia. So the roaming is still on. I’m overseas now again and the phone has connected to the...
Hi, just looking to get some assistance here as I kept getting put on hold over the phone. I have had stable connection for many many months, but since last night I couldn't connect to the i...
Please can someone help with this? I filled out the cancellation form over a week ago, plus I have emailed cancel@tpg.com.au AND customer_service@ without success. I am unable to phone. Thanks.
Does TPG have any long-expiry plans in consideration? I note that there are several other carriers/providers who offer 6 month and/or 12 month plans with overall more generous data allowance...
Hello Community, I hope someone can help me with applying for broadband internet at my apartment while I'm still overseas.As I'm unable to contact customer support directly due to time zone ...
Hi, Since joining TPG NBN a month or so ago I cannot connect to my personal website I am building, or my email accounts associated with the host. If I use mobile internet, or use a VPN on my home br...
Hello, Since last week, some apps and websites have not been working when I connect to wifi at home using TPG 5g home broadband. Most notably, apps like Apple's own app store on my ...
Hi, I have built a new house and it requires a technician to connect it to the NBN. The Builder has installed conduits to the house for the NBN to be physically connected to it and allocated...
