I am with TPG for last 6 years, TPG moved me to NBN in Mid-Oct, since the begining NBN is not working for me, there are several hours of blackout each day. There have been many technicians (5 so far) come and gone without fixing my issue. TPG does not care and not even sharing any technical details about my connection or technician findings, I have no clue what to do...   ... View more

I am with TPG for last 6 years, TPG moved me to NBN in Mid-Oct, since the begining NBN is not working for me, there are several hours of blackout each day. There have been many technicians (5 so far) come and gone without fixing my issue. TPG does not care and not even sharing any technical details about my connection or technician findings, I have no clue what to do...       I have been a TPG customer for last years since the dial up days. So let me start by saying you are absolutely right TPG does not care and NBN and TPG keep blaming each other. My ADSL and home phone has been disconnected and my NBN does not work - so I have nothing now AND I have been charged for it.. Now read below for the detailed story.. ... View more