Hi,   We are with NBN 100 option and it has been great so far up until about few weeks ago when I noticed we are getting intermittent micro disconnects every couple of hours every day. They last for 10-20 seconds but when you are streaming or playing online it does create issues.   Could you please take a look at our stats on your end?   The last dropout happened today (14/01/2020) about 8:29ish   Our TPG username is XXXX and modem is Archer VR1600v   Thanks ... View more

Hi, our nbn username is netuXXXXX we recently upgrade from ADSL2+ to NBN 100 super speed mega plan thing. I connected the modem as advised, connected my home tv and laptop via 5g wireless option. It seems I cant stream video (ROKU) and download at the same time? As soon as I start downloads the streaming on medium quality starts buffering.   I thought being on the highest plan this would not be the case? I am getting only 38 Mbps down / 25 Mbs up. I understand that distance from the node might affect it but I did not think it would be that bloody bad? Can't download and stream at the same time, that sucks!   Note, I didnt have to setup the modem, that might be one of the culrpits, just plugged it in, entered the wireless key and off I went. ... View more