Hi emilycummins90,    Welcome to Community!    There are 2 Contract Terms you can choose with our NBN Plans: 18 months (0$ Set Up Fee) No lock-In ($99.95 Set Up Fee) I've managed to locate your account using your Community details and upon checking our records, we waived the set up fee hence the renewal of your contact.   I hope this clarifies your concern. Feel free to reach out should you still require further assistance.      Regards, Ahra_G ... View more