Hi. If someone could please help me. We still don't have internet since the NBN outage earlier. I received a message that it was resolved. I tried turning the modem and nbn off and on as advised, but it still no internet. ... View more

I have been trying to contact TPG through online chat, email and twitter, but have been asked to wait for almost two hours (online chat) only to find that the support contact closed the chat.    I just want to know if TPG provides nbn battery replacement service, or do I have to purchase the battery myself?    ... View more