Thanks for this. This is the solution. But WTF??? What if my mother bought this router? The nice man at the shop recommends it and she would never be able to fix this. Then I'd get a phone call and have to help her over the phone. I barely managed myself. The above solution world but that was a lot of googling. Thanks for the help. ... View more

Hi @koalabear91   Welcome to the Community!   Currently, there's no information in regards to the NBN1000 speed tier and the only available speed for NBN residential is NBN100 speed tier.   Once an update is available, it will be posted on our website or our social media page. Stay safe. BasilDV ... View more