Hi @faithtsao, please send us a PM and we'll go from there. Thanks!  ... View more

Sick and tired of reconnecting and restarting things and talking about light on router. Already spent tens of hours for that kinda thing to wait and talk to TPG TECHNICAL SUPPORT TEAM on the phone and nothing fixed yet. ... View more

Hi @derekroh   We understand that our Engineers are still investigating the issue. We'll chase this with them and have someone to get in touch with you today for further discussion.   BasilDV ... View more

Hi @derekroh   We'd like to look into your service further. Please send me a PM with your TPG username or customer ID number to assist you accordingly.   BasilDV ... View more