Hi @Montana12    Let us help check what is causing issues and why you are unable to login to the mobile account. Are you getting an error message? Could you send me a message with your details to better understand the situation?   How to send a PM?    Regards,   I can login to my tpg account just not my mobile account     ... View more

Hi @Montana12   We understand that you've been in touch with our Tech team and the case was raised to our Engineers.   Further updates will be provided via SMS or phone call once available.   BasilDV ... View more

I did privet message you ... View more

Hi @Montana12,   Welcome to the community!   I am sad to learn that you're having speed issues, There are different types of speed issues that you may experience:   1. Speed issues caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.   2. Wireless Speed issue this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.   3. Speed issues caused by ongoing outage in your area.    We also did an article that you may find helpful, this will guide you on how to improve the Wireless Connection at home, please see the links below.   • Troubleshooting a Slow Internet Connection • Easy Steps to Improve Wi-Fi Connection In Your Home • Wireless Channel on your modem - what is it and why should I change it   If the issue persists, send us your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.   How do I private message (PM) in the community   Regards,     My internet has been really slow the last few days! And I’m wondering why because it’s getting frustrating   ... View more