Welcome to the community!
Sad to learn that you're having issues with the connection. Based on the given information it is a potential faulty NBN/Arris Box. We'd love to help check the status of the connection, to better understand the situation. Please drop me a Private Message with your account details (Username/Customer ID together with the address on file).
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My HFC connection suddenly stopped working this evening.
NBN modem (Arris CM8200) just keeps boot looping, power light is on, the downstream light continuously flashes, then all lights flash blue for a sec and it all repeats. Been happening for like 4 hours. NBN and TPG both say no outages. Kinda just hoping it fixes overnight, turning off and on hasn't worked, all connections are good, cables flat. Anyone had this problem???
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