Hi Fern,    You have reached the community page for TPG Australia. TPG Telecom Australia and SIMBA are two different companies. Please contact the SIMBA social media team via their Facebook Page at https://m.facebook.com/SIMBAtelecomSG/ for further assistance regarding your enquiry. SIMBA Mobile:  https://simba.sg/home https://support.simba.sg/hc/en-us/requests/new ... View more