Hello Erika, I am in complete agreement with SineNomine. I have been using TPG for many years with a Fritzbox 7390. Then the NBN comes along and I can no longer configure the telephone VOIP setting for the NBN embedded telephone service on my preferred modem. TPG provide some lame excuse that the configuration is embedded within their normally supplied substandard chinese modem firmware. It very well may be but that does not mean the VOIP settings cannot be extracted and provided to those who wish to use their own modem. The german manufacturers of the Fritzbox have indicated to me that TPG will not provide them with the configuration parameters for the embedded VOIP. Given that the configuration paramaters are not proprietary information, I believe that TPG has an obligation to provide this information to customers and other manufacturers. Please provide this information.
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