Can't login tpg mobile account

[Michaelzhi]

Good evening Team, Why I can't login my tpg mobile account: xxxxxx, I just tried serveral times by online or by app, i put in log in details and passward and then system sent a verify code and then load  after puting a code, could you please check it?

Thank you for your kind assisntace in this matter

[Shane]

Hi @Michaelzhi ,

Are you still having the same issues with the log-in? Could you try to use a different browser and what troubleshooting steps have you taken so far?

Regards,