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Cancel my service

hicys610
Level 2

Hi TPG team, 

 

I would like to cancel my service after Nov 3rd. And I called your service number but no one answered my call after waiting for more than 40 minutes. I checked this community for help and filled out the online cancellation form but some kind people noticed that it can not work sometimes.

 

I can not reach out to anyone to pm on this community website. Please help me with that.

1 REPLY 1
Shane
Moderator

Hi @hicys610 ,

 

I am sad to learn that you're considering canceling your service with us. Could you send me a message with your details and a brief summary of the reason for the cancellation?

 

How to send a PM? 

 

Regards,

 

Hi TPG team,

 

I would like to cancel my service after Nov 3rd. And I called your service number but no one answered my call after waiting for more than 40 minutes. I checked this community for help and filled out the online cancellation form but some kind people noticed that it can not work sometimes.

 

I can not reach out to anyone to pm on this community website. Please help me with that.