I would like to cancel my plan with tpg as I have had no Internet for the past three weeks- almost four. I lost my connection on the 27th of September, and have not gotten Internet since.
I have had multiple internet issues during my plan that have all taken more than a week to solve. This is the third and final time.
I have been charged for WiFi that I haven't been able to use, and this month I have already been charged despite having no Internet since September.
I am tired of waiting and dealing with this repeated issue, and would like to request a refund for the charged money. I also do not see it fit that I should pay the cancellation fee after putting up with insufficient service
we alderly return the modem back to tpg.
