Hi @YURU ,
We are sad to learn that you have switched to a different provider. Let us coordinate this with our Mobile Specialists Team and have them contact you to discuss the refund.
Could you send us a your details via PM?
How to send a PM?
Note: We edited your response for security purposes.
Regards,
Hello
My mobile 13 Jun 2023 due, I have changed to a telecommunications , I do not have access to internet and phone services.
My account: xxxxxx
Can you refund me the money now that it has been automatically deducted by AUD31
