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No complaints email available it bounces back

Rojo
Level 2
Can I please be provided via email from a tpg support representative, a email address I can send a complaint to in order to get a resolution for an account that should be cancelled but is still taking direct debits from my bank account. I have tried to resolve this via phone with my husbands help 3 times and we have gotten no where. I would like an email other than the one for customer relations as this email address is bouncing emails back and are not going through.

Kind regards

1 REPLY 1
BasilDV
Moderator

Hi @Rojo 

 

We'd like to have a better understanding of the situation and see how can we help.

 

Just send us a private message with your account details and we will take it from there.

 

BasilDV