Scam or no scam??

[Kdubbs]

Hi
Received an email telling me I recess credit of $192.00 for an issue I previously had? No details about it. After some time logged into my tpg acct and it shows a credit. For what and why??? No explanation nothing. Extremely suspicious but it shows on my account. Can someone shed some light on this?

[alanguide]

Unless you logged into what you thought was TPG from a link in the email (never do that), and if you have logged in inependently and it shows as a credit on your account then it must be genuine. eg NBN credits are usually weeks after a problem. Odd amount though...

[Aubrey]

@Kdubbs Please send us a PM with your details and we'll look into this. 

[Kdubbs]

Hi
So it may not be a scam but who knows these days. There is definitely $192 credit on my acct. though. The email sent to me by TPG said nothing about what it was for - just for an earlier issue??? I did send an email today but have heard nothing back. I have attached the screenshot of the email and my account.

[adib_rahmang]

The email is definitely legit, @Kdubbs. Send us a private message and we'll check out why you got that credit.