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Update credit card

lidemei521
Level 2

My card has expired and I got an error when I tried to update it. I have checked for times that I have entered the correct information.

Find people had exactly the same problem last June. 

https://community.tpg.com.au/t5/Accounts-and-Billing/Credit-Card-details-will-not-update/m-p/132667 

https://community.tpg.com.au/t5/Accounts-and-Billing/Unable-to-update-credit-card-details-after-card... 

Please fix it instead of finishing it in private messages.

1 REPLY 1
Ahra_G
Moderator

Hi @lidemei521,


Could you please share the error you're getting? Are you trying to update via the app or on a browser? 

We request for a private message as this deals with account and bank information, this is for your privacy and security of your account as well. 

 

-Ahra_G