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Hi @marinazhang009,
MyAccount is currently inaccessible to international locations.
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-Ahra_G
Hello,
I am having the exact same issue, with the difference being that I am in Bali.
I need to access MyAccount so I can pay the account but unable to do so.
I have even tried using a VPN still unable to do so.
TPG is blocking access to support and myaccount sub-domains coming when overseas.
How can I resolve this.
I have gone through this thread and no solution has been provided. What is the resolution for this??
Regards
ssd
Hi @ssd,
TPG MyAccount is restricted to international locations due to potential security risk. A workaround is using an Australian VPN.
Send us a private message and we'll help get your account sorted.
-Ahra_G