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Compensation for outage and slow speeds

shishir1
Level 2

Almost every day from 17 Jan I have been receiveing alerts about work in the area which is causing internet outage as well as slow speeds.

 

May I know if this inconvenience will be compensated by giving bill credits?

1 REPLY 1
Shane
Moderator

Hey, @shishir1.

Welcome to the community!


We'd love to help check the status connection, to better understand the situation send us a Private Message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

 

Almost every day from 17 Jan I have been receiveing alerts about work in the area which is causing internet outage as well as slow speeds.

 

May I know if this inconvenience will be compensated by giving bill credits?