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Internet keeps dropping out after so called maintenance

lpeart2022
Level 2
Ever since you did “maintenance” in my area 2 weeks you have taken my always working connections to constantly dropping out and I’m sick of it. I can’t call tech support tells me to lodge on the app your app is useless so here I am. Fix my internet now or I’m lodging a complaint with the TIO
1 REPLY 1
BasilDV
Moderator

Hi @lpeart2022

 

Welcome to the Community!

 

We were able to locate your account and learned that you've been in touch with our Tech team.

The case was lodged to our Engineering team for further investigation and updates will be provided by your assigned Engineer once available.

 

Let me know if you need further assistance.

 

BasilDV