NBN - No Internet

alaneyes
Level 2
I have got my new TPG plan last Sunday. These days, TPG kept sending me e-mail ask me to plug in my modem so I can use the service. However, finally I've got my modem today and followed the steps to set it up. I just can't connect to the internet. I checked my inbox and realized I haven't got any e-mail about my UNI-D. Therefore I tried each of them but none works.
So, have my service been activated yet?
You even said would call me today but I didn't get the call neither.
1 REPLY 1
BasilDV
Moderator

Hi @alaneyes 

 

We'd like to check on the dedicated UNI-D port for your service.

 

Please send us a private message with your account details.

 

BasilDV