NBN Outage

danstu28
Level 2

Good morning

 

My nbn is currently not working. I called this morning but they werent very helpful. Apparenty someone was calling back, but they have not. The connection light is flasing red and making a clicking sound. 

 

Sorry for being impatient, but i have an important zoom conference at 3pm today

1 REPLY 1
Shane
Moderator

Hi @danstu28,

 

Welcome to the community!

 

Thanks for raising this to us, I understand how much you need the service to be reconnected, I would love to help check the status of the fault.

 

Drop me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

Good morning

 

My nbn is currently not working. I called this morning but they werent very helpful. Apparenty someone was calling back, but they have not. The connection light is flasing red and making a clicking sound. 

 

Sorry for being impatient, but i have an important zoom conference at 3pm today