Nbn connection

Arthur1
Level 2
Just got my tpg modem and trying to connect for first time. All lights coming on on modem except for internet light. ANY ideas?
2 REPLIES 2
Anonymous
Not applicable

Hey, Arthur1 .

Welcome to the community! Thanks for raising this to us.

No internet light means that the modem/router's internet setting is no properly configure or it failed the auto configuration.
 

You may try to factory reset the modem/router by doing this the modem will re-try to perform auto-configure, if still the same you may manually configure the modem by following this article.

How to set up your TP-Link VR1600v modem .


Let us know how it will go.

 

Cheers! 

Anonymous
Not applicable

Hey, Arthur1

Just checking, do you still require assistance? Please let us know.
 

Cheers!

 

 

Just got my tpg modem and trying to connect for first time. All lights coming on on modem except for internet light. ANY ideas?