No green internet light

[jang82978297]

Hi
It's been 3days no internet green light in my modem. I turned it on, off several times but everythings on except internet light.
Can you please help me???

[Shane]

Hey, @jang82978297 

Let us help check what causing issues with the service and provide an urgent resolution, could you flick us a message with your details?

How to send a PM? 

Regards,

Hi
It's been 3days no internet green light in my modem. I turned it on, off several times but everythings on except internet light.
Can you please help me???