Service Issue

5944950
Level 2

I am following up on my call to your support line 2 days ago.

 

Our service didn’t come back up following the NBN outage, and the matter was being escalated to engineering.

 

Still no service, and also no sms, email or phone call.

 

Please have someone come back to me asap. Mobile number on account please.

1 REPLY 1
BasilDV
Moderator

Hi @5944950 

 

We'd like to have a better understanding of the situation and see how can we help.

 

Just send us a private message with your account details.

 

BasilDV