After a thunder strike, my nbn box is flashing red and continues to click

[ltanpetch]

We had a thunder storm yesterday and the internet went out after a thunder strike.

I don't think it hit my house but the nbn box is now flashing red and making a constant clicking noise.

Please help

This has been resolved. It was the NBN box fried by the lightning. An NBN guy came and replaced the box.

[BasilDV]

Hi @ltanpetch 

We'd like to check on what we can arrange for you.

Please send us a private message with your account details.

BasilDV

[alanguide]

Can you post a photo?

[ltanpetch]

Hi Alanguide,

thanks for replying to my post.

Here is a photo of my NBN modem

[alanguide]

I see you are on FTTC.  Sorry, my knowledge relates to FTTN replaced by FTTP. However, I can confirm that a direct or close lightning strike can damage mains connected electronic equipment, though TPG may suggest trying a reset