TPG Community

Get online support

DSL light flashes a couple times, then blank for a few minutes, then flashes a couple of again.....no internet

ronaldstanley2
Level 2

I've just moved apartment & have got a text from TPG saying that my install is complete

 

Probem is.....

 

The DSL light flashes a couple times, then it's blank for a few minuntes, then it flashes again a couple of times, then it's blank for a few minuntes, then it flashes again a couple of times........... this is just happening over & over & over

 

There's no sign of internet connection happening 

 

Can I get this looked at because there's no internet connection at all ?

 

Cheers

 

Ron

 

1 REPLY 1
Ahra_G
Moderator

Hi @ronaldstanley2

 

For newly installed services, we recommend having a read on this article: New Connection Setup Help

 

For further assistance, please send in your Customer ID/username privately via message

 

Thanks! 

Ahra_G