TPG Community

Get online support

Equipment content and three month free code use problem

acwwqq12345
Level 2
Hi, I am Wei. I just wanna ask firstly what kind of equipment they gonna send to me? I mean should I need to buy anything like cable, moderm or rounte cause I only have the network socket. Secondly, I used three month free code when I registered. So when does this code work?
1 REPLY 1
BasilDV
Moderator

Hi @acwwqq12345

 

Welcome to the Community!

 

We were able to locate your account and learned that you've been in touch with our team.

They've advised that the Modem/router is in transit and a Technician will visit the site to finalise the installation of your service.

 

The code that you used has been applied to the account and will get the first 3 Months for free.

 

Let us know if you need further assistance.

 

BasilDV