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Hi @acwwqq12345
Welcome to the Community!
We were able to locate your account and learned that you've been in touch with our team.
They've advised that the Modem/router is in transit and a Technician will visit the site to finalise the installation of your service.
The code that you used has been applied to the account and will get the first 3 Months for free.
Let us know if you need further assistance.
BasilDV