Modem delivery

Leililah27
Level 2
Hi I’ve received a text message and email saying “ TPG: Your NBN service is installed but we can't see you online.” I’ve yet to receive an email stating my delivery.
3 REPLIES 3
Aubrey
Moderator

Hi @Leililah27, let's check the status of your modem shipment. Please send us your account details via private message.

 

Thanks!

alanguide
Level 7

<deleted by poster (wrong end of the stick!)>

Leililah27
Level 2
I’ve ordered a modem from them, but haven’t received a email about delivery