NBN BOX HFC

ricardofabian88
Level 2
Hi, can I get a NBN box HFC by my own ? I moved to another house but here I realized that I need that box , I already requested one to TPG but I am still waiting the delivery, I found one in marketplace and I want to know if I can use that.
1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community @ricardofabian88!

 

Using a different nbn box will not work. The location ID of your address and the serial number and MAC of the box must match for the activation to be successful.

 

Please send us a private message with your customer ID so we can track the status of the nbn box.

 

Thanks!

Aubrey