Request moving home error message

[Ann_looi]

Hi there,

I tried to apply a moving home request online however I received an error message at the final step upon submission/Step 9: <E: PLANRULES:EQUIPMENTOPTIONNOTALLOWED E: planrules:changenotallowed>

Please assist.
Thanks,
Ann

[BasilDV]

Hi @Ann_looi 

We'd like to check on what we can arrange for you.

Kindly send us a private message with your account details.

BasilDV