TP-Link VR1600v overheating and plastic turning yellow

[SM7]

Hi,

I have the TPG supplied modem/router, the TP-Link VR1600v. Lately it has been overheating often, and the white plastic is starting to turn yellow on both the front and back of the device. It's still working however I'm worried its going to fry itself. It feels very warm to the touch as well.

Is it possible to have a replacement issued please?

thanks

[Shane]

Hi @SM7 ,

Let us help check the warranty status of the modem and arrange a replacement. Could you shoot us a PM with your details to proceed.

How to send a PM? 

Regards,

Hi,

I have the TPG supplied modem/router, the TP-Link VR1600v. Lately it has been overheating often, and the white plastic is starting to turn yellow on both the front and back of the device. It's still working however I'm worried its going to fry itself. It feels very warm to the touch as well.

Is it possible to have a replacement issued please?

thanks