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Hi,
Just got my NBN FTTC connection activated and connection is working on the TPG supplied Archer VR1600v. This doesn't provide the coverage or speed my D9 did, but I can't seem to get "connected" with the old router. Is this router compatible with FTTC? It has a WAN port.
The only difference I can see between the two is that the VR1600v has a VLAN ID option which I can't see on the Archer D9. Is this the problem?
Thanks for your help!
Rowan
Hi @Rowrow
Thankyou for your enquiry!
We do not support Third Party Modems, but you can try and get details support from your manufacturer.
Generally, NBN services work on a VLAN2 setting.
It may be best to use your TPG modem, and u could turn off the TPG wireless and use your 3rd party modem as a wireless access point.
Regards,
David_M
Thanks, this information was helpful. I managed to contact TP-Link support about it and they sent me an unreleased firmware that allows VLAN settings. If anyone else runs into this issue, email TP-Link support (don't use the live chat as they weren't able to help).
regards,
Rowan